Harmonized Solutions LLC
Thing Big, Start Small, Scale Fast
Harmonized Solutions
Harmonized Solutions LLC offers strategic and tactical customer relationship management services across a wide range of industries. We provide consulting & software implementation services aimed at driving exceptional customer experiences and true competitive differentiation.
What Motivates Our Thinking?
Truly understanding your customer is not easy! An ability to react and execute is even harder!
~80% of customers leave after a single bad experience! - Oracle CRM Study
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." Sam Walton
"Finding a new customer costs from three to seven times more than keeping an existing one, and for many large companies, up to 95% of profits come from long-term customers.”–PwC
“If you torture the data enough, they will confess.” - Ronald H. Coase, Nobel Prize Laureate in Economic Science
Service Offerings
Advisory & Strategy
Strategic Process Design & Technical Road Mapping
Once processes are harmonized, cleansed, and deemed efficient, the next objective is to construct a meaningful road-map for enabling these processes via good technology. We understand that users want the world, and therefore, we bring a balanced approach to ensure the organization can properly consume the amount of change that comes with the technology. Remember - “Think Big, Start Small, Scale Fast!"
Technical Enabelment
Technical Implementations
We specialize primarily in the industry leading salesforece.com platform and adhere to both traditional waterfall and agile/scrum deployment models. Proper process & requirements gathering lead to rapid design, development, and testing services - culminating in smart deployment plans and highly successful "go lives"!
Contact Us!
Be in touch today — and start your business on a path to success.
248-912-5049
